Shipping Policy

Thank you for visiting and shopping at gautamfoods.com The following are the terms and conditions that constitute our Shipping Policy.

1. General information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery location

Items offered on our website are only available for delivery to addresses in India. Any shipments outside of India are not available at this time.

3. Shipment processing time

We will arrange for shipment of your placed order. Your ordered product(s) will be shipped from our own stores/ warehouses located in India.

We try to deliver you the ordered product(s) within 2 to 10 business days from the receipt of your order, depending upon the address for delivery you have provided. Orders are not shipped or delivered on weekends or holidays. However, in certain situations we will not be able to deliver within 2 to 10 days. Any extraordinary delay would be intimated to you separately via an Email.

Gautam Foods reserves right to cancel any order, if the delivery location is blacklisted in our delivery system – amount paid by the customer will be duly refunded.

4. Shipping charges

Shipping and handling rates are informed to you at the time you check out, before you confirm the order.

We deliver free of cost when your basket is or above the value of Rs 300. If the value of your order is under Rs 300, then there is a shipping charge as applicable.

Please note that based on the product, its size, type, volume, packaging and other considerations; shipping and handling rates may change.

5. Customs, Duties, and Taxes

gautamfoods.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

gautamfoods.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If you have any further question, please, don’t hesitate to contact us to find out more at

Customer Care No: +91 99041 19777
Office No: +91 94267 60010
Address: Want to visit our Offline Stores? Address: Surve No. 739, Plot No. 9, Kherali, Wadhwan, Surendranagar-363020, Gujarat, India.